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[iron_d0ll]

Hi there!
Sometimes I have issues with my magenta toner not printing the right color...i was about to print my little sister's homework then,when i saw the print out , "hey! I can't believe there is a maroon apple or i must say it is almost black". I initially called customer service and complained that what have you sent, I was raging and yelled at the Representative over the  phone...Sorry bout that Eric (that's the Rep I spoke to) Well, he just keep his cool and just asked me one question, Ma'am have you checked if the cartridge is in the right slot? i told him 'yes without even looking at my printer because I'm not sure of that, then he advised to print a couple of pages i said ok. When I get to my machine ..ha ha ha stupid of me the magenta cartridge is in the slot that is supposed to be where the black cartridge is! That affects the printing. So,to cut it short, it is always a lesson to check all the cartridges installed before complaining and calling customer service. Thank you so much Toner for earth!